"March 22, 2013

I used the COSTCO Auto Purchase program and was directed to GATEWAY TOYOTA, who I had done business before; purchased my 2003 Highlander from them. Jim Dennis, the Internet Sales and Leasing Consultant, was very professional, friendly and is the "go to guy" if you have any questions about Navigation or Bluetooth systems. He helped me through my first experience leasing a vehicle. So far, we are very satisfied with our 2013 Highlander Limited. I expect their service department to be every bit as professional as their sales department when the need arrives."

Harry Zarb

"January 6, 2013

I recently leased a Highlander from Gateway and can't rave enough about the service I received. It was my first experience leasing and the salesman Tom B & Vern helped me understand the pro's and con's of buying or leasing. I love my new SUV and am planning on always using the service department since I have seen all the new renovations done to make it comfortable while waiting for an oil change. I have owned Toyota's for many years and have never had a "lemon". My last car I ventured away and bought a nissan and it didn't measure of to a Toyota. I wouldn't stray again."

A Google Reviewer

"January 4, 2013

Jim S. was great. Hassle free and no pressure. Very personable. I have had continually been satisfied with the Gateway service team for the past 5 years."

A Google Reviewer

"February 14, 2013

We are loving our first Toyota ever, a new Highlander that we purchased in Dec! Its been a good old Alberta winter to put it to the test! The Highlander is very agile on the "lovely" Edmonton roads!! Thanks to Carlos for a very good sales experience! Will we buy Toyota again ? YES!!! Will we buy from Gateway Toyota ? Definitely !!!"

Trevor Pihrag

"Very pleased with all aspects and will definitely return to this deslership for service. "

Frank G.

"January 6, 2011

We received a ride home from their van driver and he later picked us up topick up our car and he was excellant"

Evelyn M.

"January 6, 2011

Everyone there is friendly and professional. They understand the importance of the customer's time and do not keep waiting longer than expected. "

Alissa B.

"January 6, 2011

Matt was the fellow who greeted and processed me. He's fast, efficient and friendly. He made the whole ordeal painless and as pleasant as it possibly could be. The people at Gateway Toyota are always nice."

Joseph L.

"October 2010

I never had a bad experience, delay or a problem with the service department."

Kathleen G.

"October 2010

The service advisor Matt is great to deal with and very helpful. "

Pat D.

"October 2010

Great hours; courteous, helpful staff, very efficient, and take excellent care of my car."

Burt K.

"October 2010

The service advisors have always been very helpful and they make sense out of my crazy explanation of what I'm experiencing, then they translate it into the words they need to solve the problem."

Bernie G.

"October 2010

Quick response and the shuttle service rocks!"

Milena H.

"October 2010

They are honest and efficient. I trust Ron to take care of any problems and keeps me safe on the road."

Lisa D.

"October 2010

Good work, nice people, no pressure."

Rose C.

"October 2010

Stephanie the service representative is honest!"

Brian F.

"October 2010

My service guy was really nice and helpful. Explained what they thought should be fixed and why, thorough."

Kevin R.

"October 2010

Fast service with excellent workmanship!"

Alice C.

"October 2010

No pressure to have additional services done."

Joe P.

"October 2010

Great Service."

Paul B.

"March 2010

Most liked: Very efficient. I did not feel like my time was wasted. Everything was explained without my having to ask."

Patricia

"March 2010

Most liked: The service staff's willingness to explain what was done and what also needed to be done."

Darnisha

"March 2010

Most liked: The of making an appointment and work completed on time in service."

Denise

"March 2010

Most liked: Friendly, clean, fast, and professional service. How can one improve on the best."

George

"March 2010

Most liked: The speed of the work being performed in service."

Angela

"March 2010

Most liked: Any service request is addressed immediately and always handled with my approval before work commences. I am always aware of the costs involved before hand."

Linda

"December 19, 2008

The personnel were very helpful in their explanations to me about what needed to be done & transporting me back & forth because I had no ride."

Jean S.

"March 2010

Most liked: They were very helpful, honest and efficient."

Liz

"December 19, 2008

I felt a sincere effort to make things right to my satisfaction. They were very helpful. "

John M.

"December 19, 2008

The service writer goes an extra mile for me every time I'm in."

Matt C.

"December 19, 2008

Service reps are always couteous and helpful."

Norma H.

"December 19, 2008

I always feel confident that my car will be serviced properly. I was alerted to a potential future problem which was taken care of. I appreciate their concern for me and their dedication."

Barbara F.

"March 26, 2009

Walk in service, reasonable wait for car; everyone friendly and very polite and helpful; free coffee; close to the house; good location; car washed exterior; waiting area very comfortable and ease of reading, writing and making calls on cell phones."

Anthony G.

"March 26, 2009

A first rate service center."

John G.

"March 26, 2009

Free oil change, finished on time, easy to make appointment."

Teija K.

"March 26, 2009

They all seem to be able to answer all your questions. Also very courteous and friendly. "

Gloria T.

"August 25, 2009

Service tech did excellent job coordinating service work and window replace done by insurance subcontractor. I dropped truck off the night before and coordinated the above over the phone on the following day."

Paul B

"August 31, 2009

The salesperson is excellent: Joe Cala"

Anthony G.

"August 31, 2009

Honest and reliable"

Anthony G.

"September 2, 2008

Dear Joe and Jordan,

Thank you so much for such an easy and pleasurable experience yesterday. The Nissan is just exaclty what we needed and we appreciate the personal time you put into our case. Dave and I think we have the alarm situation under control at this point, LOL! If we have any questions or concerns, we'll be sure to contact one of you immediately. When the time comes for friends to look for a car, we will most undoubtely refer them to you.

Many thanks, "

Abby & Dave

"September 5, 2009

Most liked: Attitude, helpfulness, professionalism, knowledge of Toyota employees."

Carolyn S

"September 5, 2009

Attitude, helpfulness, professionalism, knowledge of Toyotas!"

Carolyn S.