Testimonials

"September 5, 2009

Attitude, helpfulness, professionalism, knowledge of Toyotas!"

Carolyn S.

"September 5, 2009

Most liked: Attitude, helpfulness, professionalism, knowledge of Toyota employees."

Carolyn S

"September 2, 2008

Dear Joe and Jordan,

Thank you so much for such an easy and pleasurable experience yesterday. The Nissan is just exaclty what we needed and we appreciate the personal time you put into our case. Dave and I think we have the alarm situation under control at this point, LOL! If we have any questions or concerns, we'll be sure to contact one of you immediately. When the time comes for friends to look for a car, we will most undoubtely refer them to you.

Many thanks, "

Abby & Dave

"August 31, 2009

Honest and reliable"

Anthony G.

"August 31, 2009

The salesperson is excellent: Joe Cala"

Anthony G.

"August 25, 2009

Service tech did excellent job coordinating service work and window replace done by insurance subcontractor. I dropped truck off the night before and coordinated the above over the phone on the following day."

Paul B

"March 26, 2009

They all seem to be able to answer all your questions. Also very courteous and friendly. "

Gloria T.

"March 26, 2009

Free oil change, finished on time, easy to make appointment."

Teija K.

"March 26, 2009

A first rate service center."

John G.

"March 26, 2009

Walk in service, reasonable wait for car; everyone friendly and very polite and helpful; free coffee; close to the house; good location; car washed exterior; waiting area very comfortable and ease of reading, writing and making calls on cell phones."

Anthony G.

"December 19, 2008

I always feel confident that my car will be serviced properly. I was alerted to a potential future problem which was taken care of. I appreciate their concern for me and their dedication."

Barbara F.

"December 19, 2008

Service reps are always couteous and helpful."

Norma H.

"December 19, 2008

The service writer goes an extra mile for me every time I'm in."

Matt C.

"December 19, 2008

I felt a sincere effort to make things right to my satisfaction. They were very helpful. "

John M.

"December 19, 2008

The personnel were very helpful in their explanations to me about what needed to be done & transporting me back & forth because I had no ride."

Jean S.

"March 2010

Most liked: The speed of the work being performed in service."

Angela

"March 2010

Most liked: The of making an appointment and work completed on time in service."

Denise

"March 2010

Most liked: Matt in service makes it easy and convenient to have your vehicle serviced. "

Kenneth

"March 2010

Most liked: They were very helpful, honest and efficient."

Liz

"March 2010

Most liked: Any service request is addressed immediately and always handled with my approval before work commences. I am always aware of the costs involved before hand."

Linda

"March 2010

Most liked: Friendly, clean, fast, and professional service. How can one improve on the best."

George

"March 2010

Most liked: The service staff's willingness to explain what was done and what also needed to be done."

Darnisha

"March 2010

Most liked: Very efficient. I did not feel like my time was wasted. Everything was explained without my having to ask."

Patricia

"October 2010

Great Service."

Paul B.

"October 2010

No pressure to have additional services done."

Joe P.

"October 2010

Fast service with excellent workmanship!"

Alice C.

"October 2010

My service guy was really nice and helpful. Explained what they thought should be fixed and why, thorough."

Kevin R.

"October 2010

Stephanie the service representative is honest!"

Brian F.

"October 2010

Good work, nice people, no pressure."

Rose C.

"October 2010

They are honest and efficient. I trust Ron to take care of any problems and keeps me safe on the road."

Lisa D.

"October 2010

Quick response and the shuttle service rocks!"

Milena H.

"October 2010

The service advisors have always been very helpful and they make sense out of my crazy explanation of what I'm experiencing, then they translate it into the words they need to solve the problem."

Bernie G.

"October 2010

Great hours; courteous, helpful staff, very efficient, and take excellent care of my car."

Burt K.

"October 2010

The service advisor Matt is great to deal with and very helpful. "

Pat D.

"October 2010

I never had a bad experience, delay or a problem with the service department."

Kathleen G.

"January 6, 2011

Matt was the fellow who greeted and processed me. He's fast, efficient and friendly. He made the whole ordeal painless and as pleasant as it possibly could be. The people at Gateway Toyota are always nice."

Joseph L.

"January 6, 2011

Everyone there is friendly and professional. They understand the importance of the customer's time and do not keep waiting longer than expected. "

Alissa B.

"January 6, 2011

We received a ride home from their van driver and he later picked us up topick up our car and he was excellant"

Evelyn M.

"March 10, 2011

Dear Mr. Lobello, I just wanted to write and tell you about an experience I had with Jim Dennis today. I happened to be on the Gateway website and filled out a quick appraisal form to see what the worth of my Lexus RX330 was. Jim contacted me via phone on Monday and when he had missed me followed up with an email. I had an impossible challenge that I told him about via a return email, out of work, scary monthly payment and still owing more then my car is worth on a trade in. Now I had stopped in at a Jeep dealer in Manahawkin who treated me like a nut case when I told him my scenerio and basically made comments of what a bad situation I had gotten myself into. Of course, one feels bad enough getting laid off and really didn't need to hear that. Regardless I thought I'd just do some more research and see if anything could be done. I laid it all on the line for Jim and while I don't have the qualifications to get out of my Lexus right now I must say that Jim was so helpful and professsional and didn't make me feel crazy for even trying. He could have looked at the situation, said it's hopeless and not even answered and I probably would have figured it was par for the course with car salesman. It's a shame there are those out there that give your industry a bad name because there are great ones there and you have one in Jim. I will remember the help he gave me and I will surely tell friends of my experience with Gateway Toyota. Sincerely, T. R."

T.R.